The Feedback Fix: Ditch the Sandwich and Build a Culture of Trust

^The art of giving feedback, especially for those new to leadership, can feel like navigating a minefield. It's natural to feel anxious about how your words might be received, and the impact they could have on your working relationships. But in today's fast-paced, ever-evolving work environment, feedback is not just important, it's essential.

In a world where change is the only constant, leaders need a clear picture of what's working and what isn't. They need the unfiltered perspectives of their team members to make informed decisions and adapt their strategies effectively.

For employees, constructive feedback is a lifeline. It's a chance to understand their strengths and areas for improvement, to feel valued and heard, and to grow both personally and professionally.

But here's the catch: feedback, like any powerful tool, can be used constructively or destructively. When delivered thoughtfully, it can inspire, motivate, and bridge the gap between potential and performance. But when handled carelessly, it can create resentment, defensiveness, and a breakdown in trust.

Reframing Feedback

Let's move beyond the traditional view of feedback as a performance evaluation. Instead, let's see it as a catalyst for growth, a two-way street where both leaders and employees can learn and develop.

For new leaders, mastering the art of feedback is about more than just pointing out mistakes. It's about creating a culture of open communication, where everyone feels safe to share their thoughts and ideas. It's about recognizing achievements, fostering professional development, and building trust with your team.

Five Strategies for Thoughtful Feedback

So, how can you provide feedback that's not just constructive, but also empowering and motivating? Here are five strategies to consider:

1. A Skill, Not a Talent

Effective feedback isn't something you're born with; it's a skill honed through practice and dedication. Research shows that training in feedback techniques can significantly improve leaders' ability to deliver constructive criticism and foster positive outcomes. So, invest in your development by reading articles, watching videos, or even attending formal training sessions. Observe experienced leaders and learn from their techniques.

Remember, practice makes perfect. Start by giving feedback in low-stakes situations to build your confidence and refine your approach. Reflect on your experiences and identify areas for improvement. Over time, you'll develop a natural and impactful feedback style.

2. Intentions Matter

Your intentions play a crucial role in how your feedback is received. If your motive is to criticize or belittle, it will likely trigger defensiveness and resentment. However, if your intention is to genuinely help the recipient improve, your message will be more likely to resonate and inspire action.

Research in psychology supports this. Studies have shown that when people perceive feedback as being motivated by a desire to help them learn and grow, they're more likely to accept it and act on it.

So, before giving feedback, take a moment to check your intentions. Ask yourself: "Am I trying to help this person improve, or am I simply venting my frustration?" If your motives aren't pure, it's best to postpone the conversation until you're in a more constructive mindset.

3. Choose the Right Moment

Delivering feedback at the wrong time or in the wrong setting can significantly diminish its effectiveness. Imagine receiving critical feedback in front of your colleagues or during a high-stress situation. It's unlikely to be well-received.

Neuroscience tells us that our brains are more receptive to feedback when we're in a calm and relaxed state. So, choose a time when both you and the recipient are free from distractions and stress.

Additionally, provide feedback while the context is still fresh in everyone's mind. This ensures clarity and avoids misunderstandings.

Example:

Don't: "Hey, remember that presentation you gave last month? I think you could have done a better job with the visuals."
Do: "I wanted to chat about the presentation you gave yesterday. I think the content was great, but the visuals could have been more impactful. Let's brainstorm some ideas for next time."

4. Focus on Behavior, Not Identity

Feedback that focuses on personal traits or abilities can trigger defensiveness and hinder growth. Instead, focus on specific behaviors or actions that can be improved. This approach encourages a growth mindset and empowers the recipient to take action.

Research in psychology has shown that feedback is most effective when it's specific, actionable, and focused on behavior rather than personality.

Example:

Don't: "You're not a very good communicator."
Do: "During the meeting yesterday, I noticed you interrupted your colleagues a few times. It might be helpful to practice active listening and allowing others to finish their thoughts before sharing your own."

5. Create a Two-Way Street

Feedback shouldn't be a one-way street. Encourage your team members to share their thoughts and perspectives with you. This not only helps you improve as a leader but also fosters a culture of open communication and trust.

When seeking feedback, acknowledge the courage it takes for someone to share their honest opinions. Be receptive, listen actively, and express gratitude for their insights.

Remember, feedback is a gift that offers an opportunity for growth and development. By embracing it with humility and openness, you can create a workplace where everyone feels valued, heard, and empowered to reach their full potential.

Tips for New Leaders

While the five strategies we've discussed provide a solid foundation for giving and receiving feedback, let's go a step further. Here are some unconventional tips to help new leaders truly master the art of feedback and create a thriving feedback culture within their teams.

1. The "Feedback Sandwich" is Stale

The traditional "feedback sandwich" approach, where you sandwich negative feedback between two layers of positive feedback, is often seen as insincere and manipulative. It can also dilute the impact of your message and leave the recipient confused about the key takeaway.

Instead, embrace directness and honesty. Be clear about the areas for improvement while maintaining a respectful and supportive tone. Research shows that people appreciate direct feedback, as long as it's delivered with empathy and a genuine desire to help them grow.

Example:

Don't: "You're doing a great job overall, but I think you could improve your time management skills. Otherwise, keep up the good work!"
Do: "I've noticed that you've missed a few deadlines recently. I understand that things can get hectic, but it's important to prioritize your tasks and manage your time effectively. Let's work together to create a plan that helps you stay on track."

2. Ask, Don't Tell

Instead of simply telling someone what they did wrong, ask questions that encourage them to reflect on their own performance. This approach empowers them to take ownership of their development and discover their own solutions.

Studies have shown that self-generated insights are often more powerful and long-lasting than those imposed from the outside. By asking open-ended questions, you stimulate critical thinking and create a collaborative environment where learning and growth can thrive.

Example:

Don't: "You need to be more organized."
Do: "How do you feel about your current organizational system? Are there any areas where you feel you could improve? What strategies have you tried in the past that have worked well for you?"

3. Celebrate Small Wins

Don't wait for annual reviews to give positive feedback. Recognizing and celebrating achievements, no matter how small, can significantly boost morale and motivation. Research in positive psychology highlights the importance of positive reinforcement in fostering a sense of accomplishment and encouraging continued effort.

Make it a habit to acknowledge your team members' contributions regularly. A simple "thank you" or a public shout-out can go a long way in creating a positive and supportive work environment.

4. Make it a Conversation

Feedback shouldn't be a monologue. Encourage dialogue and create a space where employees feel comfortable sharing their perspectives and asking questions. This fosters a sense of mutual respect and collaboration, making the feedback process more meaningful and productive.

Research shows that two-way communication enhances understanding and promotes buy-in. When employees feel heard and understood, they're more likely to accept feedback and take action.

5. Lead by Example

As a leader, be open to receiving feedback yourself. This demonstrates humility and creates a culture where feedback is seen as a valuable tool for everyone, not just a management prerogative.

Studies have shown that leaders who actively seek feedback are perceived as more effective, trustworthy, and approachable. By embracing vulnerability and showing a willingness to learn and grow, you set a powerful example for your team.

Nurturing a Feedback-Rich Culture

Giving and receiving feedback is an ongoing process, not a one-time event. By fostering a culture of open communication and continuous learning, you can create a workplace where feedback is embraced as a tool for growth and development.

Remember, effective feedback isn't just about correcting mistakes; it's about unlocking potential, building trust, and inspiring your team to achieve their best. So, take a deep breath, embrace the challenge, and start nurturing a feedback-rich culture in your workplace today.

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Desk Duty: Why Sitting Can be as Deadly as Smoking

^Motion is lotion, isn’t it? Sitting isn't part of our design. You may not think of your office chair or the couch you enjoy binge-watching on when you think of something that might pose a health risk. When you sit for long periods of time, the body deteriorates, according to Dr Joan Vernikos, author of Sitting Kills, Moving Heals.

How Sedentary Are We?

Around three million avoidable deaths are caused by physical inactivity each year (6% of all fatalities). Among noncommunicable illnesses, it is the fourth leading cause of death.

The following studies demonstrate how sedentary we are:

According to PubMed Central, 52.1% of participants in the study were not physically active. Studies conducted in India and abroad have reported similar findings.
It was reported that 56.8% of participants in a study conducted in Punjab, India, were not sufficiently active as recommended by the WHO.
According to data from the Indian Council of Medical Research study, Chandigarh has a 66.8% prevalence of physical inactivity.
According to a study, 49.7% of adults in southern India were physically inactive.

Sitting and Exercising

Sitting Is the New Smoking — Photo by Gabin Vallet on Unsplash

Marathon sitting sessions cannot be negated by exercise. Lifestyle fitness, whether it is exercise in the gym, running, yoga, pilates, or another form of exercise, will not make you healthier if you sit for long periods of time. Instead, you are more likely to live a happy healthy life if you sit less during the day.

Sitting for Long Periods of Time.

Sitting for long periods of time can actually alter your metabolism. Sitting for just 30 minutes slows down metabolism by 90%. The large leg and gluteal muscles can weaken and waste when sat for long periods of time.

With weak glutes, the legs are less stable and have less power. If you sit consistently with poor posture, it can also result in back problems. Even your sciatic nerve, which runs from your lower back to your toes, may be irritated by the back, hip, and buttock muscles together.

When you spend a lot of time hunched over a keyboard, your neck and shoulders can become stiff and painful. As you do this for hours and hours, you reduce your flexibility and movement, straining your neck and upper back muscles.

While scrolling through social media on their phones, people sit in compromised postures that can be detrimental to their rotator cuffs, wrists, and forearms.

Heart Health and Sitting

Heart disease is more likely to develop if you sit for a long time each day. Diabetes type 2 and obesity, two major risk factors for heart disease, can be caused by sitting, which can lead to insulin resistance. In addition, during a heart attack, the blood flow slows down, which causes the blood vessels to accumulate fatty acids.

Heart disease results from disruption of vascular function. According to a study published in the Annals of Internal Medicine, there is an independent relationship between prolonged sitting time and deleterious health outcomes, regardless of physical activity.

You still have a risk of heart disease and death even if you clock in an hour of intense physical activity a day. This is especially true for those who work continuously without taking a break; therefore, companies are focusing more on employee wellness programs to assist them to build healthy working habits.

"Sitting is the thief of health." - Steve Jobs

Depression and Anxiety

We don't understand the relationships between sitting and mental health as well as we do the ties between sitting and physical health, but we do know that those who sit more are more likely to suffer from anxiety and depression.

This might be due to the fact that those who spend a lot of time sitting lose out on the benefits of workout and fitness. If this is the case, getting up and moving may be beneficial.

Living a Movement-Based Lifestyle

Here are a few ways you can incorporate physical activity into your daily routine:

Make sure you take frequent breaks. After 30 minutes of continuous sitting, get up and move around

When possible, take the stairs instead of the elevator
Stop texting your colleagues and walk over to them instead
If you can, enjoy a short walk during your lunch break
Consider switching to standing and sitting-friendly height-adjustable desks.

You will have increased energy levels and endurance once you become physically active, and your muscles and bones will remain strong when you are physically active.

Final Words

It appears that stretching your muscles breaks up long periods of sitting, so strive to incorporate more exercise into your day. Every once in a while set a timer to remind yourself to get up and walk. Stand up while you're taking a call. You may want to consider an adjustable standing desk if you have a PC. Sit on a stability ball rather than an armchair while watching TV to keep yourself upright. Exercises to relieve joint pain are also recommended.

^In today's rapidly changing business landscape, employee engagement is more critical than ever. A disengaged workforce can lead to low productivity, high turnover, and financial losses. On the other hand, companies with engaged employees enjoy unparalleled success – outperforming the competition, generating more revenue, and creating a positive work environment where everyone thrives.

Power8, a leading corporate wellness company, understands the intrinsic link between employee well-being and overall organizational success. With our new initiative, Power8 Ignite, we're taking employee engagement to the next level.

What is Power8 Ignite?

Power8 Ignite is a comprehensive approach to employee engagement, designed to transform workplaces and ignite a deep connection between employees and their work. It goes beyond surface-level activities, focusing on what truly matters to employees: feeling valued, appreciated, and inspired to contribute their best.

Why Employee Engagement Matters: The Indian Landscape

Employee engagement in India is a complex and evolving issue. While engagement levels are improving, there is still significant room for growth. A recent study found that only 22% of Indian employees are fully engaged, leaving a vast majority of the workforce operating below peak potential. This disconnect costs businesses an estimated ₹450-500 billion annually in lost productivity and missed opportunities.

However, the outlook isn't entirely bleak. Organizations that prioritize employee engagement consistently outperform those that don't. According to global research, highly engaged teams demonstrate:

21% increase in profitability
20-25% boost in productivity
41% decrease in absenteeism
50% higher performance against targets

Clearly, the investment in employee engagement is a worthwhile one. That's where Power8 Ignite comes in.

The Power8 Ignite Approach

Our approach to engagement is multifaceted and personalized to meet the unique needs of each organization. Here's what sets Power8 Ignite apart:

Strategic Planning: We work with you to design custom engagement initiatives that align with your company culture and goals. No cookie-cutter solutions here!
Engaging Content: From expert-led workshops to inspiring talks, we provide content that connects with your employees and sparks their enthusiasm.
Seamless Execution: Let us take care of the logistics so you can focus on building relationships with your team.
Creative Storytelling: We craft compelling narratives that showcase your company's commitment to employee well-being.
Thoughtful Appreciation: We provide unique and personalized ways to express gratitude and make employees feel valued.

Power8 Ignite in Action: Programs and Services

Ignite offers a diverse range of programs and activities that can seamlessly integrate into your workplace, whether it's virtual or in-person. Here's a sample of our offerings:

Power8 Ignite is designed to ignite engagement in ways that resonate. Whether you're looking for online sessions or in-person experiences, we'll work with you to design a program that meets your workforce's needs. Here's how we bring Ignite to life:

Elevating Knowledge and Skills

‍Power8 Ignite offers a range of educational programs that empower employees to learn and grow. We partner with industry experts to offer insightful talks on current topics, covering everything from industry trends to personal development. Celebrity speakers share their unique journeys and lessons learned, inspiring employees to strive for greater success. We create opportunities for dynamic exchange by facilitating panel discussions and roundtables, where diverse perspectives illuminate complex issues. To make learning both informational and entertaining, we incorporate quizzes and games, sparking friendly competition and knowledge retention.

Fostering Wellness from the Inside Out

‍A sense of well-being is crucial to a truly engaged workforce. Our experiential activities focus on holistic wellness. Nutrition workshops explore healthy eating, while stress-management sessions equip employees with coping mechanisms for a more balanced life. Interactive activities encourage movement and mindfulness, leading to a refreshed and energized team.

Building Connection and Collaboration

‍Positive team dynamics are at the heart of engagement. Ignite offers team-building challenges designed to foster trust, communication, and creative problem-solving. These activities aren't just fun – they help teams develop skills that directly translate to workplace success.

Celebrating Well-being Together

‍We believe well-being extends beyond the workday with our focus on family-focused events. These events create space for employees to connect with their loved ones, fostering a sense of community and shared values. Our wellness flea markets provide a vibrant space for discovering products and services that support well-being, offering a unique experience for employees and their families.

The Power8 Advantage

When you partner with Power8 Ignite, you don't just get a program; you gain a dedicated ally in building a thriving workplace culture. Our impact speaks for itself:

Clients Supported: We've proudly partnered with a vast range of organizations, demonstrating our adaptability and proven success in driving engagement across diverse industries.
Lives Touched: Our programs have positively impacted the lives of over 800,000 individuals, emphasizing the far-reaching effect of our engagement initiatives.
Programs Conducted: We've delivered over 5000 successful wellness programs, showcasing our experience and expertise in transforming workplaces.
Hours of Training: More than 7500 hours of dedicated training delivered, reflecting our commitment to ongoing learning and personal development for your employees.

Let's Ignite Your Workplace

Imagine a workplace where employees arrive each day feeling energized, valued, and excited to contribute. A workplace where collaboration flows effortlessly, problem-solving is fueled by creativity, and achieving business goals goes hand-in-hand with promoting well-being. That's the power of an engaged workforce, and it's what Power8 Ignite can help you create.

We understand that every organization is unique. That's why we'll partner with you to design a customized Ignite engagement program that seamlessly aligns with your company's culture and goals.

Don't settle for a disengaged workforce. Contact Power8 Ignite today and let's transform your workplace into a thriving hub of productivity, innovation, and well-being.

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This month we are focusing on food and how it affects your mental health. Join us as we bring in the most relevant interesting content from across the wellness segment.

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